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FAQ's Support

Contact [email protected] for order support if the answers listed do not resolve your matter. Please allow up to 48 hours for responses.

  • Replay

    How long is material available?

    All prerecorded content has at least a 90 day replay availability. Simply log into your student account to access all purchased learning materials. Each course description outlines the timeframe for specific material.

  • Login Support

    I am unable to access my account.

    If you are having trouble logging in, double check that you are using the same email used to create your student account. If you are still experiencing trouble, email [email protected]. Include your name, order number (is applicable) and details on your issue.

  • Can't Find Downloads

    I purchased learning materials but I did not receive it.

    Please note that this site houses your student dashboard for easy access to all of your purchases. You will not receive emailed downloads for your purchases. Simply log in to your student dashboard to view your purchases.